The quality rating for this service is 2 stars this means that people who
use the service experience good quality outcomes.

What the service does well:
A warm and welcoming atmosphere is evident on entering the care home and
we can see that people using the service and staff maintain good relationships.
People using the service tell us that they are very happy living at the care
home and that they enjoy their lives and the activities that they do.
Before people are admitted to the care home an in depth assessment process
takes place to make sure that staff are able to meet people’s needs.
Staff actively listen to and support the decisions and choices of people using
the service in order to improve their quality of life and promote their independence. They have individual and flexible lifestyles, which meet their
needs, preferences.
People using the service are supported by staff to take risks as part of an
independent lifestyle.
People using the service receive personal support in the way that they prefer
and their health care needs are assessed and monitored to ensure that they
remain well.
People using the service are assured that their concerns will be acted upon and
that they are protected from abuse.
People using the service live in a very well maintained and comfortable
environment.
People using the service are supported by a well trained staff team who are
aware of their roles and responsibilities.
People live in a home that is well managed and run in their best interests
What has improved since the last inspection?
Not applicable as it is a new service.

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